SHIPPING POLICY

Thank you for visiting and shopping at Northern Aura Wellness. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

SHIPMENT PROCESSING TIME

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Update this section if your processing time exceeds 2-3 business days.

SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be a flat rate of $10.00

Delivery delays can occasionally occur and are out of our control.

Update this section based on carriers you support.

SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

Northern Aura Wellness ships to addresses within the U.S., U.S. Territories, and does NOT ship to APO/FPO/DPO addresses.

Update this section if you do not ship to P.O. boxes or APO/FPO addresses.

SHIPMENT CONFIRMATION & ORDER TRACKING

 You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

CUSTOMS, DUTIES AND TAXES

 Northern Aura Wellness is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

Northern Aura Wellness is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 We currently do not ship outside the U.S.

 Update this section if ship to countries outside your home country.

Returns Policy

 Our Return & Refund Policy provides detailed information about options and procedures for returning your order.